Shipping policy
DriveLuster currently ships within the United States only.
ORDER PROCESSING
Orders are processed and fulfilled by our approved supplier partners. Processing times may vary depending on product availability, order volume, weekends, and holidays.
SHIPPING COSTS AND DELIVERY ESTIMATES
Available shipping methods, costs, and estimated delivery times are displayed during checkout. Delivery dates are estimates and are not guaranteed. Unexpected carrier, weather, address, or supplier delays may occur.
ORDER TRACKING
When tracking information becomes available, it will be sent to the email address provided during checkout. Please allow time for the carrier’s tracking system to update.
ADDRESS ACCURACY
Customers are responsible for entering a complete and accurate shipping address. If you notice an error, contact us immediately at support@driveluster.com. We cannot guarantee that an address can be changed after fulfillment begins.
DAMAGED, MISSING, OR INCORRECT ORDERS
If your order arrives damaged, contains an incorrect item, or appears to be missing, contact support@driveluster.com as soon as possible. Include your order number, a description of the issue, and clear photographs when applicable so we can investigate.
MULTIPLE PACKAGES
Orders containing multiple products may arrive in separate packages or on different dates.
CONTACT US
For shipping questions, contact us at support@driveluster.com.